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Our services

Zoho and custom software, from one team

Whatever stage you are at - a first Zoho rollout, a system Zoho was never meant to cover, or the two connected - the same team does the work.

Where to start

Which service do you actually need?

That is a lot to choose from. In practice almost every project starts from one of five situations.

You are starting with Zoho

Nothing is set up yet, or a trial is running and nobody has decided what goes where. Start with implementation - CRM if sales is the pressure, Books if invoicing is, Zoho One if the answer is honestly both and more.

Zoho is running, but it does not fit

The common case. Zoho does ninety percent of what you need and the last ten percent is where the work lives - a process that does not match any default, a screen nobody wants to use, a report that cannot be built from stock fields.

Your systems do not talk to each other

Someone is retyping data between Zoho and something else - accounting, a payment gateway, an ERP, a spreadsheet that has become load-bearing. This is integration work, and it is usually the fastest money a Zoho project saves.

The work is done, but people do it by hand

Approvals chased over email, tickets sorted by whoever opens the inbox first, the same five fields filled in after every call. Automation is the cheapest improvement on this list because nothing new has to be built - the data is already there.

Zoho is not the right tool for this part

Your customers will use it and judge you on it, it has to handle real volume, per-user licences would make it ruinous, or it is the product you sell. That is custom software - and if you run Zoho, it can still read and write your Zoho data.

How we work

Working with a Zoho implementation consultant

We are developers before we are consultants, and that changes what you get. Most of what makes a Zoho setup feel like one system rather than a folder of apps - cross-app automations, custom functions, API work, widgets that live inside the CRM - is code. A partner who only configures will tell you the limits of the settings screens are the limits of Zoho. They are not.

Scope is written down before anything is built, and it is written in terms of what changes about someone's working day rather than a list of features. You see the work weekly while it is still cheap to steer. Credentials, API keys and connections are created in your own accounts from the start, so if you ever move on, nothing has to be unpicked.

And if a piece of work is not worth doing, we say so. Sometimes the right answer is a setting you already have, and that is a better outcome for you than a project.

How we work

How a project runs

From the first call to long after launch, you know what is happening next - and you own everything we build.

  1. 01 / 05

    Step 01

    Discovery

    We work out how the process really runs, where the data lives and what success looks like - before anyone picks a tool.

    • 01How it really runs
    • 02Where data lives
    • 03What success is
  2. 02 / 05

    Step 02

    A written scope

    What changes for whom, the approach we recommend - Zoho, custom code or both - and a clear price for the first phase.

    • 01Who it changes
    • 02Zoho, code or both
    • 03First-phase price
  3. 03 / 05

    Step 03

    Build in slices

    Short cycles with a working demo every week, so direction can change while change is still cheap.

    • 01Short cycles
    • 02Weekly demo
    • 03Room to change
  4. 04 / 05

    Step 04

    Launch

    Data migrated and reconciled, people trained, and go-live planned rather than hoped for.

    • 01Data reconciled
    • 02People trained
    • 03Planned go-live
  5. 05 / 05

    Step 05

    Support

    Help when something changes or the next phase starts. Optional, and never because you are locked in.

    • 01Changes handled
    • 02Next phase
    • 03No lock-in

What you own at the end

  • The code, in a repository in your name from the first commit
  • Zoho admin access, API keys and cloud accounts in your name
  • Documentation that explains the decisions, not just the setup
FAQ

Services - FAQs

The questions we are asked before a project starts.

Start a project

Let's build what your business runs on.

Tell us what you are trying to fix. We will say whether it belongs in Zoho, in custom code or in both, and send a clear, fixed-scope plan.

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